Your first visit

During your initial appointment, a consultation will be performed where a diagnosis and treatment options are provided.  If treatment is required, it may be started on the same day.  In some instances, a second appointment is required to complete treatment to help ensure the best outcome possible.
In order to enable us to best serve you, please be prepared to provide the following information at the time of your consultation: 

• Your referral form and any x-rays of the tooth or teeth if available.

• A list of medications taken currently or recently.

• In the event you have medical or dental insurance, please bring any necessary completed forms.  Doing so will help us to process your claim in a timely fashion.

If you have a medical condition that may be of concern prior to treatment (pregnancy, high blood pressure, or diabetes, for example) or if you are on any medication (heart medications, aspirin, for example) or require antibiotics prior to dental treatment, please notify our office prior to your appointment so we can make any necessary accommodations.
PLEASE NOTE: For patients under the age of 18 years old, a parent or guardian must accompany them at the consultation visit.

Regarding X-Rays

In order to ensure proper evaluation and diagnosis, x-rays will be taken at our office.  In some instances, a 3-dimensional cone beam x-ray may be required to render an accurate diagnosis and to provide treatment options.  It is always our goal to minimize the use of x-rays, and to employ available safety precautions during their use.  If your dentist has recently taken an x-ray, you may request they forward them to our office as well.
 
Scheduling

Franklin Endodontics is open Monday – Friday 7:30 am – 4:30 pm. We will schedule your appointment at the soonest availability. In the event you are experiencing dental pain or a dental emergency, we will make every effort to see you that same day.
Due to the nature of the treatment we provide (emergency and otherwise), we are occasionally faced with delays.  We appreciate your patience and understanding as we always attempt to minimize your waiting.
 
Our Financial Policy

Payment Options

For your convenience, we accept cash, personal checks, money orders and major credit cards including, VISA, MasterCard, AMERICAN EXPRESS & DISCOVER.  Payment is expected at the time services are performed. 

Insurance

As a service to our patients, our practice accepts most dental insurance programs, including non-managed care and PPO out-of-network.  We are not part of any managed care network.  Our accounting staff will prepare all the necessary forms for your dental benefits.  However, we remind you that your specific policy is an agreement between you and your insurance company.  Please keep in mind that you are responsible for your total obligation should your insurance benefits result in less coverage than anticipated.  Our staff will gladly submit a pre-treatment estimate to your insurance company so that you will know what your benefits will be.

The fees charged for services rendered to those who are insured are the usual and customary fees charged to all our patients for similar services.  Your policy may base its allowances on a fixed fee schedule, which may or may not coincide with our usual fees.  You should be aware that different insurance companies vary greatly in the types of coverage available.  Also, some companies take care of claims promptly while others delay payment for several months.
We work closely with you to maximize your insurance reimbursement for covered procedures.  It is our goal to provide the most convenient financial options.  Please don’t hesitate to contact us by phone at (615) 600-4455 should you have any questions.

Care Credit

We’re pleased to offer our patients CareCredit, North America’s leader in patient payment plans.  CareCredit lets you begin your treatment immediately – then pay for it over time with low monthly payments that fit easily into your monthly budget.

CareCredit works like a credit card, but is exclusive for healthcare services.  With no up-front costs, no pre-payment penalties, and no annual fees, CareCredit lets you pay over time and frees up cash and credit cards for the other things you want or need.  CareCredit offers low monthly payment plans for healthcare procedures not commonly covered by insurance, including dental treatment.  Plus, you can use your card again and again to pay for additional medical and dental treatment for family members or yourself in any practice that accepts CareCredit.

• Low minimum monthly payments

• No-interest financing if paid within 6 months (Additional plans may be available)

• No up-front costs, pre-payment penalties or annual fees 

• Learn more by visiting CareCredit.com or contacting our office. It only takes a few minutes to apply for CareCredit and you may receive an online decision in seconds! For more information or to apply now, just click on the link below:

Like a credit card, but better